Terms & Conditions

Effective Date: [29-04-2025]

These Terms and Conditions govern your use of the website https://bhakthishraddha.com, operated by Poly Enterprises, under the brand name Bhakthi Shraddha. By accessing or using this website, you agree to be bound by the terms set forth herein.

1. Company Details

• Legal Name: Poly Enterprises
• Brand Name: Bhakthi Shraddha
• Proprietor: Palika Sri Jagdish
• Contact: info@bhakthishraddha.com | +91 90007 80868 / +91 96429 99699
• Address: G3 Vijay Kalyan Apartments, Kalyan Nagar Phase 1, SR Nagar, Hyderabad, Telangana 500018
• Website: https://bhakthishraddha.com

2. Acceptance of Terms

By accessing our website and/or purchasing from us, you agree to abide by these Terms and Conditions. If you do not agree, please do not use our services.

3. Use of the Website

• You must be at least 18 years old to make a purchase.
• You agree not to use the website for any unlawful, fraudulent, or harmful activity.
• You agree not to copy, reproduce, or exploit any part of the website or its content without our written permission.
• We reserve the right to refuse service or terminate your account if you violate these terms.

4. Product Information

• We strive to display accurate product images, descriptions, and prices. However, we do not guarantee that all information is error-free.
• All products are sold subject to availability.
• Product colors may slightly vary due to photography and screen settings.
• We reserve the right to modify or discontinue products without prior notice.

5. Pricing & Payment

• All prices are listed in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change prices at any time without prior notice.
• Payment must be made in full at the time of placing the order through the available payment gateways (Razorpay, UPI, Cards, etc.).
• Bhakthi Shraddha does not store or have access to your payment details; all payments are processed securely via third-party gateways.

6. Order Acceptance & Delivery

• Once an order is placed, you will receive an email confirmation.
• We reserve the right to cancel any order due to stock unavailability, payment failure, or technical errors.
• Delivery timelines may vary depending on the location and courier service.
• Shipping charges (if any) will be mentioned at checkout.

7. Intellectual Property Rights

• All content on the website, including logos, images, product descriptions, and designs, are the property of Bhakthi Shraddha and protected under intellectual property laws.
• Unauthorized use or reproduction of our content is strictly prohibited.

8. Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
• Our liability is limited to the value of the product purchased.
• We make no guarantees regarding the spiritual or religious outcomes from using our products.

9. Returns, Refunds & Cancellations

Please refer to our [Refund & Cancellation Policy] for detailed information on eligibility, timelines, and procedures.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy, or practices of these websites.

11. User Reviews & Comments

• Users may submit reviews, feedback, or suggestions.
• By submitting, you grant us the right to use, reproduce, and display your content on our platform and promotional materials.
• We reserve the right to remove or refuse any user-generated content that we deem inappropriate or misleading.

12. Changes to Terms & Conditions

We reserve the right to update or modify these terms at any time. The most recent version will always be posted on our website.

13. Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

14. Contact Information

For any queries related to these Terms & Conditions, please contact us at:

Email: info@bhakthishraddha.com
Phone: +91 90007 80868 / +91 96429 99699
Address: G3 Vijay Kalyan Apartments, Kalyan Nagar Phase 1, SR Nagar, Hyderabad, Telangana 500018