Shipping Policy

Effective Date: [29-04-2025]

At Bhakthi Shraddha, we are committed to delivering your spiritual and pooja products to you in a timely and secure manner. This Shipping Policy outlines the terms related to the processing, shipping, and delivery of your orders placed on https://bhakthishraddha.com.

1. Shipping Coverage

We currently ship across India to most pin codes via our trusted courier partners. International shipping is not available at this time.

2. Order Processing Time

• All orders are processed within 1–3 working days from the date of order confirmation.
• Orders are not processed on Sundays or public holidays.
• In case of delays due to high demand or unforeseen issues, we will notify you via email or phone.

3. Shipping Timeline

The products once shipped will be delivered within 7–10 working days.

• Delivery timelines may vary depending on your location, shipping partner, or during peak seasons and festivals.
• Delays due to natural calamities, lockdowns, or courier delays are beyond our control.

4. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout based on your location and the weight of the order.
• We may offer free shipping promotions from time to time.

5. Order Tracking

• Once your order is shipped, a tracking ID and link will be shared with you via email and/or SMS.
• You can use this link to track the real-time delivery status of your order.

6. Packaging

• All products are securely packed to avoid damage during transit.
• Fragile items such as brassware, glass containers, or deity idols are given special protective packaging.

7. Delivery Issues

• If your parcel is damaged upon delivery, please do not accept it and contact us immediately.
• In case of non-delivery due to incorrect address or absence, the courier may attempt redelivery or return the parcel to us.
• Any re-delivery request may incur additional shipping charges.

8. Undeliverable Packages

Packages that are returned to us as undeliverable due to incorrect address, failed delivery attempts, or refusal to accept may be reshipped upon request. Additional charges may apply.

9. Contact Us

For questions regarding your shipment, delivery status, or tracking support, please contact us:

Email: info@bhakthishraddha.com
Phone: +91 90007 80868 / +91 96429 99699
Address: G3 Vijay Kalyan Apartments, Kalyan Nagar Phase 1, SR Nagar, Hyderabad, Telangana 500018

We thank you for choosing Bhakthi Shraddha. Your satisfaction is our priority.